Our Development team has found the source of the message delivery delays and have resolved the issue. We apologize for any inconvenience this may have caused.
Posted Oct 10, 2017 - 09:40 MDT
Monitoring
We are aware that messages with corresponding replies have been delayed. Our Development team has identified and is working closely with our delivery provider to mitigate the delays. We will continue to monitor our message logs to ensure the delivery of message replies. We apologize for any inconvenience this has caused.