Timeout Issues

Incident Report for Orbital Shift

Resolved

The incident has been resolved and all applications are fully functional again.

Posted Jan 29, 2019 - 14:37 MST

Monitoring

We've fixed the cause of the issue and the website should be accessible again. We're going to continue monitoring to ensure everything is fixed.

Posted Jan 29, 2019 - 14:07 MST

Investigating

We're experiencing some timeout issues with our database and are investigating the cause.

Posted Jan 29, 2019 - 14:03 MST

This incident affected: Web App, Mobile Apps, and Messaging.